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Can I Make International Calls?

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International calls can only be made if you are subscribed to an applicable optional calling plan.


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For customers subscribed to the $60/month Premium Plan


● $60/month Premium Plan*1


*1) Available only to customers using the Premium Plan with the dedicated SIM card (pink SIM card).


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〈 Special International Calling Rates (Optional Plan) 〉


Option fee: $20.00/month

This option allows you to make international calls at special international calling rates.

※ Available on a monthly basis.


● International calls to Japanese phone numbers

Landlines - Unlimited

Mobile phones - $0.07 / minute 


To subscribe to the Special International Calling Rates option, please contact Customer Support.




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For customers subscribed to the following plans


● $45/month Business Plan

● $30/month Lite Plan

● $15/month Minimum Plan

● $60/month Premium Plan*2


⇒You can only make calls to Japanese landline and mobile numbers if you are subscribed to the Japan Call option.


*2) Customers using the Premium Plan with the SIM card provided before the SIM card change.


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〈 Japan Call (Optional Plan) 〉


Option fee: $15.00/month

This optional plan provides unlimited calls to Japanese landline and mobile numbers.

※ Available on a monthly basis.


● International calls to Japan

Landlines - Unlimited

Mobile phones - Unlimited 


To subscribe to Japan Call, please contact Customer Support.



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Contact Us:

UNIVERSAL Mobile Customer Support

Email: customer@universalmobile.us







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