hy Do I Get So Many Spam Calls and Wrong Numbers on My New Phone Number?

In the United States, it is very common to receive spam calls, wrong numbers, and wrong text messages shortly after getting a new phone number.

One reason for this is a shortage of phone numbers in the U.S., which leads all carriers to recycle phone numbers after an account is canceled.

Canceled numbers are typically held for a short holding period (usually 3 months to 1 year, or as short as 1 month) before being reassigned to new users.

Additionally, telemarketers and robocallers use automated machines to call numbers at random, making it difficult to block spam calls completely.

〈Recommended Solutions〉

1. Use a Spam Call Blocker App

If you are using a smartphone, you can use mobile apps to block spam calls, wrong numbers, and spam text messages.

2. Avoid Answering Calls from Unknown Numbers

If you let unknown calls go unanswered and individually block those numbers afterwards, the frequency of spam calls, wrong numbers, and spam texts may decrease.

【How to Block Callers on iPhone】

Go to Recents ⇒ Tap the info icon (the "i" symbol) next to the number you want to block ⇒ Scroll down to the bottom and tap "Block this Caller" ⇒ Tap "Block Contact".

【Silence Unknown Callers】*Feature available on iPhone iOS 13 or later

Enabling the "Silence Unknown Callers" setting will automatically silence incoming calls from numbers not saved in your contacts and send them straight to voicemail.

Settings ⇒ Phone ⇒ Silence Unknown Callers ⇒ Toggle ON / Green

3. Change Your Phone Number

We can change your phone number upon request.

If you would like to request a number change, please contact UNIVERSAL Mobile Customer Support.

*Please note in advance that changing your phone number does not guarantee that the new number will be free of spam calls or text messages.